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FBI Oregon Addresses Tech Support Fraud

The Oregon FBI has a regular Tech Tuesday program that addresses techniques for building defenses against cyber criminals. A recent segment covered Building a Digital Defense against Tech Support Fraud.

The focus was on one method that fraudsters use to target victims through social media posts. The danger comes with people offering you tech support for your computer, phone, or other digital device. This is a scam in which the fraudster tries to convince you that you need help fixing a usually non-existent problem. New information has come to light that these culprits often are targeting victims through social media posts.

One example given was where one victim was having trouble with her computer and posted a question on the computer manufacturer’s Facebook page. Soon after that, she received a call from a man identifying himself as a tech support employee for that company. She gave him remote access to her computer, and that’s where the real trouble started. He claimed her problem was with software on the computer and he would just need a small payment to update her system. He would only take payment with a credit card. By the end of the encounter, the fake tech support worker had tried to charge several thousand dollars to her credit card, and had accessed her email, bill pay system, and PayPal account while he had control of her computer. He also opened a Western Union account in an attempt to send multiple wire transfers.

Some tips offered to help keep yourself and your digital devices safe included:
Don’t post personal information, including your phone number or email address, on a public website or social media platform. If you need help with a problem on your device, contact the company in question directly.

Remember that legitimate customer, security, or tech support companies will not initiate unsolicited contact with you.
Do not give unknown, unverified people remote access to your devices or accounts.
Ensure all computer anti-virus, security, and malware protection is up to date.
If you have been victimized by an online scam or any other cyber fraud, be sure to report it to the FBI’s Internet Crime Complaint Center at www.ic3.gov or call your local FBI office.

FBI Announces Honors Internship Program

The FBI will be accepting applications for the 2019 Honors Internship Program beginning August 24, 2018 and closing October 14, 2018.
The FBI Honors Internship Program is a paid internship program (contingent upon available funding and commensurate with their education level). It is open to undergraduate, graduate or higher level students and runs for 10 weeks beginning in June and ending in August. Interns will work side-by-side with FBI employees. Applicants must be enrolled in and attending a college or university full-time. The student is responsible for all expenses incurred as a result of the internship.

FBI Internships offer undergraduate and graduate school students throughout the United States an exciting insider’s view of FBI operations, and provide an opportunity to explore the many career opportunities within the Bureau. Interns will be assigned to FBI field office locations or FBI Headquarters in Washington, D.C.; the FBI Academy in Quantico, Virginia; the Criminal Justice Information Services Division (CJIS) in Clarksburg, West Virginia or other off-sites. Internship applicants are drawn from a wide range of academic areas.

For full program requirements, students who are interested in applying should visit www.fbijobs.gov, create a profile, and submit their interest to the Honors Internship Program – Summer 2019 posting. The FBI Internship Programs are highly competitive. FBI representatives will schedule interviews with the most competitive candidates based on academic achievements, area of study, life/work experiences, and the current needs of the FBI.
The FBI is an equal opportunity employer and supports workforce diversity and inclusion. The FBI actively seeks women, minorities and persons with disabilities for participation in all FBI Internship Programs. To obtain more information regarding the program, check www.fbijobs.gov for updates.